Scope
These Terms of Service ("Terms") govern your use of our diagnostics and repair services. By submitting a device to RX Electric ("[COMPANY_INITIALS]", "we", "us"), you agree to these Terms.
Diagnostics and Authorization
- You authorize [COMPANY_INITIALS] to perform diagnostics to determine faults and repair options.
- Diagnostics may be billable and are non‑refundable.
- Work proceeds only upon your approval of an estimate.
Payment and Prepayment
- Repairs, parts, and services are typically prepaid in whole or in part.
- We use a third‑party payment processor; payment records are retained only as required to process payments.
- For mail‑in services, return shipping is pre‑charged.
Warranties and Limitations
- Unless expressly stated in writing, [COMPANY_INITIALS] provides no warranties on repairs or services.
- Any applicable warranty is limited to the specific replacement parts supplied and is subject to the part supplier's terms.
- [COMPANY_INITIALS] does not re‑warranty or extend the original manufacturer's warranty for your device.
- Devices previously exposed to liquid, corrosion, prior repair attempts, or severe damage have increased risk; success is not guaranteed.
Data and Liability
- You are responsible for backing up your data. We are not liable for data loss.
- [COMPANY_INITIALS] is not liable for pre‑existing faults or latent defects that manifest during diagnostics or repair.
- Liability, if any, is limited to the lesser of (a) the amount paid for the service or (b) the fair market value of the device.
Supply Chain Traceability (Executive Services)
For executive or enterprise services, [COMPANY_INITIALS] can maintain supply chain traceability for parts used and installed, including reasonable commercial records of component sources and destinations, when required by agreement or applicable standards.
Abandoned Devices and Shipping
- We will contact you when repairs are complete. Devices not collected or arranged for return shipment within 60 days may be considered abandoned and disposed of in accordance with applicable law.
- Shipping risk transfers to the carrier upon handoff. Insurance may be available at additional cost upon request.
Governing Law
These Terms are governed by the laws of Ontario and applicable Canadian federal law. Venue lies in Ontario, Canada.
Contact
[COMPANY_NAME_FULL]
[COMPANY_ADDRESS]
Phone: [PHONE_NUMBER]
Email: info@rxelectric.ca